Shipping policy

Order Processing

Orders are processed within 5-7 business days after your order is placed. Once your order has shipped, you will receive tracking information when available.

Shipping & Delivery

Shipping times are estimates and may vary depending on your location and the shipping carrier. We are not responsible for delays caused by the carrier, weather, holidays, or circumstances beyond our control.

Shipping Address

Please make sure your shipping information is correct before completing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. Please contact the carrier directly if your package is missing or has been marked as delivered but cannot be located.

Shipping Fees

Shipping costs are calculated at checkout. Shipping fees are non-refundable.

Final Sale

All purchases are FINAL SALE. We do not accept returns, exchanges, or cancellations once an order has been placed.

Contact

If you have any questions regarding your order or shipping, please contact us at info@hausofhauteur.com.